PowerHub is a New Zealand electricity retailer that helps homes and businesses get more reliable, cost-effective power. We combine: Smart electricity pricing Home and business battery systems Ongoing service and optimisation Our goal: give you more control over your power costs and keep your electricity running when it matters most.

PowerHub is not just a power company—we’re a technology-enabled energy service provider. With PowerHub, you get: Access to smarter, more transparent pricing A battery system with no upfront equipment cost Protection from outages and peak pricing Ongoing optimisation of your energy usage

When you join PowerHub, you receive: Electricity supply (like any retailer) A managed battery system (no upfront cost for the unit) Smarter energy usage through automated optimisation In simple terms: We help you use cheaper power more efficiently—and keep your lights on when the grid goes down.

Your electricity price reflects: The real cost of electricity at the time you use it A small service margin to operate the platform The battery helps by: Storing cheaper electricity Reducing use during expensive peak times Result: most customers can reduce or stabilise their power bills over time, especially if they are high users.

PowerHub battery is designed for customers who: Spend $400+ per month on electricity, or Have high or consistent energy usage Savings depend on your usage patterns, but customers typically benefit from: Lower peak-time costs Better use of off-peak pricing Avoided outage-related losses (especially for businesses)

Battery-as-a-Service means: You don’t pay upfront for the battery PowerHub owns and maintains it You simply use the energy benefits it provides It’s similar to a subscription model—without needing to purchase the hardware.

Your battery: Stores electricity when prices are lower Supplies your home or business when prices are higher Provides backup power during outages This happens automatically—no manual control required.

If the grid goes down, your battery can continue to power essential systems such as: Lighting Refrigeration Internet and devices Business-critical equipment (for SMEs) You can extend battery life during outages by prioritising essential usage.

Yes. PowerHub uses LiFePO4 (lithium iron phosphate) batteries, which are: Highly stable and safe Long-lasting (typically 8,000+ cycles) Free from cobalt and nickel They are suitable for both indoor and outdoor installation.

Battery system: No upfront cost Installation & freight: One-off cost (site-dependent) We provide a clear quote upfront—no hidden fees.

Yes. Please see Membership and Battery terms and conditions. You have flexibility to: Stay because the service works for you Take the battery with you when you move house Leave if your needs change

PowerHub owns the battery and is responsible for: Maintenance Monitoring Upgrades and replacement Recycling at the end of its life You don’t need to manage the system—we handle everything.

Yes. PowerHub can offer solar solutions that integrate with the battery system. If you already have solar, we can assess compatibility and optimise your setup.

Yes. PowerHub helps: Reduce reliance on fossil-fuel peaking plants Optimise use of renewable electricity Lower overall energy waste

You can move your PowerHub account to your new property. Battery relocation or reinstallation options can be discussed depending on your new site.

You are free to switch retailers. Please discuss with us. We will: Assist with a smooth transition Ensure no disruption to your electricity supply

Yes. Compared to diesel generators, PowerHub batteries: Are quiet and low maintenance Produce no emissions Operate automatically Avoid ongoing fuel costs

Yes. As long as the generator has an ATS, to receive instructions from the battery management software for on or off instructions.

PowerHub is ideal for households that: Have higher electricity usage (e.g. heating, EVs, pools) Want protection from outages Value predictable or optimised power costs Typical benefits: Lower peak-time costs Backup power for essential home systems No need to invest in expensive hardware upfront

PowerHub is well suited for businesses that: Rely on continuous power (e.g. hospitality, retail, services) Use refrigeration, servers, or sensitive equipment Want to reduce operating costs and downtime risk Typical benefits: Reduced exposure to high electricity prices Backup power during outages (protecting revenue and operations) Improved energy cost management over time

Our customer care team is here to help during business hours. We aim to resolve all issues quickly and fairly. You can also access independent support: Utilities Disputes: Free, independent resolution service www.udl.co.nz 0800 22 33 40 Billy (EA comparison tool): www.billy.org.nz

Simply register your interest with PowerHub. We’ll: Review your energy usage Confirm suitability Provide a tailored recommendation